GHH Celebrates 100 Years of Quality & Accuracy!

Posted by Adam Hoffman on

Building on Trust, Delivering Results:
Godfrey Hoffman Hodge Celebrates 100 Years!

We’re pleased to share the news of this milestone and look forward to continuing to do what we’ve been doing for a century: providing our clients with fast, accurate and quality services. Here’s a brief history of how we got here:

1924: The story begins when two young engineers, recent Yale graduate Lewis Stein and Constantine “Gus” Giordano meet while working for the City of New Haven Engineering Department. Together, they set out on their own and forge a partnership in New Haven, laying the foundation for a legacy in land surveying.

Bernard Godfrey enters the scene. While still in high school, he learns the ropes under Stein & Giordano’s guidance, igniting a lifelong passion for the field. His journey takes him through forestry, entrepreneurship, and back to surveying, eventually marrying Stein’s niece and taking over the firm in 1960.

Enter the next generation: Adam Hoffman, Godfrey’s nephew, joins the firm in 1977, inheriting the family’s dedication to precision and service. He expands his expertise with a forestry degree and land surveying minor, rising through the ranks before becoming a partner in 1988. The firm rebrands as Godfrey-Hoffman Associates.

The 2000s usher in expansion. Godfrey retires in 2000, and Hoffman restructures, solidifying the company’s future as a Limited Liability Company. The firm ventures into engineering with the addition of Victor Benni in 2001, further diversifying its offerings.

2010 marks a pivotal moment. Hoffman acquires Hodge Surveying, a Farmington Valley mainstay since 1925. This strategic move broadens the company’s reach and expertise.

Finally, in 2019, the two entities merge to become Godfrey Hoffman Hodge, LLC. This marks a culmination of nearly a century of dedication, bringing together 100 years of combined experience in land surveying and engineering.

Today, Godfrey Hoffman Hodge stands as a full-service powerhouse. We tackle projects across Connecticut, serving public, private, commercial, residential, and industrial clients. Our commitment to quality, accuracy, and cutting-edge technology ensures every project receives the attention it deserves.

Tales From The Front Desk

Posted by Adam Hoffman on

How GHH Helps When You Call…

A short interview with GHH Office Manager Maria Latella lets you know how we can help you with your needs and goals. A GHH inquiry intake story:

What does a typical request look like?

Depends on the caller’s specific survey or engineering needs but most of the calls are for services related to residential property, commercial property, elevation certificates, additions, subdivisions or construction layout.

What kind of information do you need or are listening for during these conversations?

It starts with contact information, who a proposal should be sent to (it does vary depending on the situation), who will be responsible for financials, and finally, what is the purpose of the survey or engineering services.

What happens after gathering the basic information?   Does the conversation end or continue?

It might end with a brief description of what the client can expect for next steps or it might continue depending on input from the client.  For example, if a client is unsure of what specific type of survey is needed we can ask some questions about what they are trying to accomplish.  If they want to see where their boundaries are marked on the ground that is one type of survey.  If they are planning on improvements to the site, that is another kind of survey.  In addition to helping determine the type of survey needed, it’s a good chance to describe the value of each.

Is it difficult to get to that point in the conversation?  Do you listen for key words or specific scenarios the potential client is referring to?

We listen for key words such as “flood insurance” or “I live on the shore” which most likely relates to completing a flood certificate.  Or, phrases such as “ I want to do an addition” and“ We have land we want to subdivide” can help drive what type of service is needed and how we can help.   Most clients are not aware of the various types of surveys so we try to lead the conversation to narrow down the list in order to provide the most appropriate proposal we can from the start.

How do you leave off with a client?

I will always explain next steps, specify who will accomplish them (e.g. , a Licensed Land Surveyor or Professional Engineer) and when to expect communication.

What is your overall goal when speaking with a potential client?

The goal is to convey a sense of confidence, that we are patient, that we care about their request and care about their end goal.

What is one thing you want clients to know when they call Godfrey Hoffman Hodge LLC?

There are lots of way we can help with your needs/goals.  The more we communicate, the better, and faster we can help